Integrated Annual Report

Overview

The report presents Cielo's performance in 2021, marking its first full adoption of the Integrated Reporting Council (IIRC) framework and alignment with CPC 09 and CVM Resolution 14. It highlights a 98% growth in results, 11% increase in processed volumes, and significant advances in digital payment innovation, including the launch of transfer operations on WhatsApp and investment in value-added services. The report also details the company's achievements in operational efficiency, customer satisfaction, and environmental targets, such as full neutralization of Scope 1 and 2 emissions. Assurance was provided by KPMG, and the report integrates financial, environmental, social, and governance information.

Document

Report type: Integrated Report
Class: Embedded
Scope: Full report
Fiscal year: 2021
Period: 1 January 2021 – 31 December 2021
Publication date: 31 May 2022
Language: English
Pages
File size

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