Environmental, Social and Governance Report

The report describes the company-wide ESG Committee chaired by an Executive Director and its focus on environment, staff development and community involvement. It reports over 250,000 employees across more than 50 countries and emphasizes training, development and equal opportunity. Environmental initiatives included energy-efficiency programmes and a roughly 13% reduction in paper usage from a green-office initiative. Community highlights included volunteer activities, scholarships, healthcare support and 38 Group companies being named Caring Companies.