Annual Report

Overview

The report describes the company’s 2018 sustainability governance, with the Board overseeing sustainability performance and an Executive Committee addressing material issues. It reports a three-step materiality assessment covering customer experience, cyber security and data privacy, employee experience, environmental footprint and good governance. The company also details employee training, whistle-blowing and resource-conservation practices, while community initiatives focus on education and support for underprivileged groups.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2018
Period: Ends 31 December 2018
Language: English
Pages
File size
Restatement: Disclosed

Materiality

Assessment
Basis

Assurance

Statement included

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