Corporate Social Responsibility Report

Overview

The report provides a condensed overview of FirstGroup's 2010/11 CSR performance across safety, customers, employees, environment, and community. The company reports four employee and five passenger fatalities, while its first Group-wide employee engagement survey received over 85,000 responses at a 67% average response rate. Its estimated carbon footprint was 3,010,781 tonnes, with vehicle emissions making up over 95% of the footprint and a 2% reduction from the previous year. ERM independently assured selected safety and environmental KPIs.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Condensed report
Fiscal year: 2011
Language: English
Pages
File size

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Standards

Other

Materiality

Assessment
Basis

Assurance

Provider
Level
Standard
Scope
Statement included
Metrics assured

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