Sustainability Report

The report presents SYKES Costa Rica's 2017 sustainability performance across talent development, community investment, and environmental management. The company reported 4,898 employees in the reporting year and continued its academy and workforce-development programs. Community programs involved 1,007 volunteers and 5,282 hours, while reported GHG emissions totaled 681.54 tons of CO2e. The report also details water, energy, waste, carbon-neutrality, and social-responsibility initiatives.