Sustainability Report

Overview

The report presents SYKES Costa Rica's 2018 sustainability performance under the GRI Standards Comprehensive option, covering a 4,599-person workforce and economic, social, and environmental impacts. Environmental highlights include total energy consumption of 27.7754 Terajoule, water consumption of 36,773 m3, extensive waste recovery, and ongoing carbon-neutrality initiatives. Social programs focused on talent development, employee academies, employee engagement, and education partnerships with Costa Rican schools and public institutions.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2018
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level

Materiality

Assessment
Basis
Matrix

Assurance

Statement included

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