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Report overview

The report covers SYKES Costa Rica's 2019 sustainability performance. It describes the relocation of 86% of staff after a major client departure, alongside 8,992 volunteer hours from 1,566 corporate volunteers. Environmental performance included total 2019 emissions of 574.14 ton CO2e and continued carbon-neutral certification efforts.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2019
Language
Pages
File size

Standards & Assurance

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level

Assurance

Statement included

ESG & Materiality

ESG data

Indicators available in this report:

Scope 1 emissions
Scope 2 emissions
Scope 3 emissions
Energy consumption
Renewable energy
Water consumption
Waste
Employees
Workplace fatalities
Net zero target

Materiality

Assessment
Basis
Matrix

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