Annual Report and Accounts

The report describes a strong recovery in 2021, with revenue rising to £106.0m and year-end membership reaching 718,000 despite prolonged COVID-19 closures. The company expanded its sustainability governance through a dedicated Sustainability Committee and reported in accordance with GRI Core, with additional SASB and TCFD-aligned disclosures. It set a 50% emissions-reduction target by 2030 and a net-zero target for 2035, while reporting £485 million of social value generated in 2021.