Annual Report and Accounts

The report describes the company's strong 2019 financial performance and acquisition-led expansion, including 70 new stores and a 252-store estate. It also highlights continued investment in people development, training and systems. The corporate social responsibility section covers employee engagement, diversity and inclusion, responsible lending, modern slavery, community activity and environmental initiatives. Year-end workforce reporting includes 1,444 staff and gender representation across employees, senior management and the Board.