CSR Report

Overview

The report presents Hainan Airlines' 2015 social responsibility performance, including a president-led social responsibility workgroup. It highlights 51,000 tonnes of fuel-use reductions and reports RMB35.2 billion in income, alongside a workforce that grew to over 11,000. Its VOC platform recorded 84.13 customer-satisfaction points against an 82-point goal. The report also documents safety management, employee support, passenger-care services and community programs.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Extract
Fiscal year: 2015
Period: 1 January 2015 – 31 December 2015
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level

Materiality

Assessment
Basis

Assurance

Statement included

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