Environmental, Social and Governance (ESG) Update

The report describes the company's 2016 ESG performance across its global workforce and operations. It reports 235,175 employees on an FTE basis, total operational CO2 emissions of 617,000 tonnes, and an A score in the CDP index. The company also states that it signed up to the Science Based Targets Initiative and revised its 2020 operational targets, including reducing annual carbon emissions per FTE from 3.5 tonnes to 2.0 tonnes.