Annual Report

The report presents ING's integrated financial and non-financial performance for 2020, with sustainability governance shared by the Executive and Supervisory Boards. The company reports progress through its Terra climate-alignment approach and maintained carbon-neutral operations while Scope 1 and 2 emissions fell 76% from the 2014 base year. It also discloses a global year-end workforce of 58,564 employees and detailed diversity, contract and regional breakdowns.