Isetan Mitsukoshi Holdings Ltd 2021 Integrated Report
Company: Isetan Mitsukoshi Holdings Ltd
Sector: Wholesale & retail
Country: Japan
Year: 2021
Type: Integrated Report
Pages: 60
The report describes how the company responded to a difficult FY2020 shaped by COVID-19 while pursuing a new department-store-centered retail model focused on customer experience and Group-wide coordination. It identifies three material issues: connecting people and local communities, connecting a sustainable society and the times, and improving employee satisfaction. The sustainability section covers community initiatives, recycling and resource conservation, employee well-being, and climate-change governance under TCFD Recommendations. The report also sets a 42% reduction target for Group CO2 emissions from FY2013 levels by 2030 for Scope 1 and Scope 2.
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