Annual Report & Financial Statements

The report covers M&S's 2019/20 performance amid the Covid-19 crisis, including group revenue of £10,181.9m and a 1.9% decline. It highlights the transition of Plan A into the core strategy and business units. Environmental reporting includes gross/location-method Scope 1+2 emissions of 338,000 tonnes CO 2 e, while the workforce disclosure shows 75,505 employees. The report also describes extensive support for colleagues, suppliers, communities and the NHS.