Annual Report

Overview

The report describes a resilient 2020 performance during the COVID-19 pandemic, including consolidated net profit of $26.9 billion and net profit attributable to the parent of $19.1 billion. The company accelerated digital banking, remote work and online customer services to maintain continuity and improve access. It also reports substantial community support through its foundations, with philanthropic initiatives valued at over $294M.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2019-2020
Period: 1 October 2019 – 30 September 2020
Language: English
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Restatement: Disclosed

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