Oi SA 2017 SR
The report details Oi's 2017 sustainability performance and operational stabilization in Brazil during its judicial reorganization. Key highlights include a 18.3% increase in infrastructure investments, totaling R$ 5.6 billion, and the launch of the Oito innovation hub to support startups and social businesses. The company achieved a significant reduction in customer complaints, with a 23% decrease in Anatel reports and a 46.3% drop in small claims court cases. Environmental efforts saw clean energy consumption rise to 22.4%, generating R$ 128 million in savings. Additionally, the report outlines the company's commitment to digital transformation, improving customer experience through expanded e-care and e-billing services.
Company: Oi SA
Sector: Technology & telecommunications
Country: Brazil
Year: 2017
Type: SR
Pages: 98
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Oi SA
Annual Sustainability Report
The report details Oi's 2017 sustainability performance and operational stabilization in Brazil during its judicial reorganization. Key highlights include a 18.3% increase in infrastructure investments, totaling R$ 5.6 billion, and the launch of the Oito innovation hub to support startups and social businesses. The company achieved a significant reduction in customer complaints, with a 23% decrease in Anatel reports and a 46.3% drop in small claims court cases. Environmental efforts saw clean energy consumption rise to 22.4%, generating R$ 128 million in savings. Additionally, the report outlines the company's commitment to digital transformation, improving customer experience through expanded e-care and e-billing services.
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Document Details
Report Year
2017
Reporting Period
Jan 1, 2017 - Dec 31, 2017
Fiscal Year
2017
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Sustainable Development Goals
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Scope 3:
Energy Consumption
Renewable Energy
Water Consumption
Total Waste
Women in Management
Employees