Persimmon PLC 2019 SR
The report highlights Persimmon's strategic shift to prioritize 'customers before volume,' implementing a customer care improvement plan and a first-of-its-kind Homebuyer Retention Scheme. The company achieved a 4-star HBF customer satisfaction rating and reduced Scope 1 and 2 emissions intensity by 8% per home sold. Significant social contributions included £522m invested in local communities and the delivery of 3,589 affordable homes. The report also outlines alignment with six UN Sustainable Development Goals and the establishment of a 'low carbon home' working group to meet Future Homes Standards.
Company: Persimmon PLC
Sector: Construction
Country: United Kingdom
Year: 2019
Type: SR
Pages: 55
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Persimmon PLC
Sustainability Report
The report highlights Persimmon's strategic shift to prioritize 'customers before volume,' implementing a customer care improvement plan and a first-of-its-kind Homebuyer Retention Scheme. The company achieved a 4-star HBF customer satisfaction rating and reduced Scope 1 and 2 emissions intensity by 8% per home sold. Significant social contributions included £522m invested in local communities and the delivery of 3,589 affordable homes. The report also outlines alignment with six UN Sustainable Development Goals and the establishment of a 'low carbon home' working group to meet Future Homes Standards.
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Document Details
Report Year
2019
Reporting Period
Jan 1, 2019 - Dec 31, 2019
Fiscal Year
2019
Published
Mar 17, 2020
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Sustainable Development Goals
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Total Waste
Women on Board
Women in Management
Employees