Sustainability Report

The report describes Portugal Telecom's 2010 sustainability performance across the Group, including inclusion in the Dow Jones Sustainability Index and FTSE4Good. Environmental highlights include 42% renewable energy in consumption, a 7% reduction in CO2 emissions and a 31% reduction in water consumption. The company also reports extensive digital inclusion, healthcare, education and volunteering initiatives. Sustainability governance, stakeholder consultation and GRI A+ reporting are supported by independent verification.