Annual Report and Accounts

The report describes Phoenix Group's sustainability strategy, including its TCFD signatory status and four commitments covering customers, responsible investment, environmental impact and corporate citizenship. It provides expanded 2019 greenhouse-gas and energy disclosures, including dual-reporting of Scope 2 emissions and renewable electricity sourcing. The report also discloses a year-end workforce of 4,417 and board gender composition of four women among 12 directors.