Annual Report and Accounts

The report describes progress on the environmentally-led Havant Thicket Reservoir, a 31.32% reduction in gross emissions since 2015-16, and a long-term aim to reach net zero by 2040. It reports gross emissions of 7,971 tCO2e and net emissions of 1,567 tCO2e for 2023-24. The company supported 13,532 customers through its social tariff and met or exceeded 19 of 25 performance commitments.