Annual Report

The report describes the first year of Pos Malaysia's Transformation Master Plan, with Group revenue rising 12.5% to RM1.02 billion. The National Mail & Parcel Hub began operations in October 2010, while the company expanded service channels through initiatives including Pos-on-Wheels and POS24. Its CSR activities focused on employee welfare, community, and environmental protection, including support for adopted schools and continued mail delivery in flood-affected areas.