Annual Report and Accounts

The report describes a pandemic-affected 2020, with Group revenue of £938.4m and closing headcount of 3,147. It reports 2,309 tCO2e of gross Group emissions and states that the operations were carbon-balanced through offsetting. The company appointed Pearn Kandola as its first global diversity and inclusion partner and launched related inclusion initiatives. It also reports £152,300 donated to charity and 10,412 trees planted.