Corporate Responsibility Report

The report covers Royal Mail Group's 2010/11 corporate responsibility performance, with a UK-focused scope that excludes GLS. It reports around 163,000 UK staff, 789,862 tonnes of carbon emissions, 1,589,507 m3 of water consumed, and 46% of waste recycled. The report also describes strengthened corporate responsibility governance and independent assurance by Two Tomorrows under AA1000AS.