SAP SE 2020 IR
The report highlights SAP's performance in 2020, during which the company accelerated its transition to the cloud and pulled forward its carbon neutrality target to 2023. Despite the COVID-19 pandemic, SAP achieved a 17% increase in cloud revenue and a 48% increase in IFRS operating profit. The company also saw strong improvements in non-financial metrics, with its Customer Net Promoter Score increasing by 10 points to 4 and its Employee Engagement Index reaching a record high of 86%. Additionally, SAP successfully reduced its net greenhouse gas emissions by 55% to 135 kilotons, primarily due to reduced business travel and the use of 100% renewable electricity in its data centers.
Company: SAP SE
Sector: Technology & telecommunications
Country: Germany
Year: 2020
Type: IR
Pages: 268
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SAP SE
Integrated Report
The report highlights SAP's performance in 2020, during which the company accelerated its transition to the cloud and pulled forward its carbon neutrality target to 2023. Despite the COVID-19 pandemic, SAP achieved a 17% increase in cloud revenue and a 48% increase in IFRS operating profit. The company also saw strong improvements in non-financial metrics, with its Customer Net Promoter Score increasing by 10 points to 4 and its Employee Engagement Index reaching a record high of 86%. Additionally, SAP successfully reduced its net greenhouse gas emissions by 55% to 135 kilotons, primarily due to reduced business travel and the use of 100% renewable electricity in its data centers.
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Document Details
Report Year
2020
Reporting Period
Jan 1, 2020 - Dec 31, 2020
Fiscal Year
2020
Type
Integrated Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Energy Consumption
Renewable Energy
Water Consumption
Women in Management
Net Zero Target
Employees