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Report overview

The report highlights Services Australia's delivery of 736 million claims and $263.0 billion in customer payments in 2024–25. It reports that 95.2% of self-manageable work was completed digitally. The agency also states a net-zero emissions target for 2030, focused on Scope 2 emissions from purchased electricity.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2024-2025
Period: 1 July 2024 – 30 June 2025
Publication date: 29 September 2025
Language
Pages
File size
Restatement: Disclosed

Standards & Assurance

Standards

Other

Assurance

Statement included

ESG & Materiality

ESG data

Indicators available in this report:

Scope 1 emissions
Scope 2 emissions
Scope 3 emissions
Employees
Workplace fatalities
Net zero target

Materiality

Assessment
Basis

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