South West Water Limited 2020 AR2
The report details South West Water's operational and financial performance for the 2019/20 fiscal year, marking the end of the 2015-20 regulatory period. The company achieved 99.98% drinking water quality compliance in the South West region and met its leakage targets for the 20th consecutive year. Additionally, South West Water successfully reduced customer complaints by 16.7% and progressed its HomeSafe health and safety program, reducing its lost time injury frequency rate to 1.27. The company also exceeded its catchment management goals, restoring 10,655 acres of habitat since 2010.
Company: South West Water Limited
Sector: Water & waste services
Country: United Kingdom
Year: 2020
Type: AR2
Pages: 208
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South West Water Limited
Annual Performance Report And Regulatory Reporting
The report details South West Water's operational and financial performance for the 2019/20 fiscal year, marking the end of the 2015-20 regulatory period. The company achieved 99.98% drinking water quality compliance in the South West region and met its leakage targets for the 20th consecutive year. Additionally, South West Water successfully reduced customer complaints by 16.7% and progressed its HomeSafe health and safety program, reducing its lost time injury frequency rate to 1.27. The company also exceeded its catchment management goals, restoring 10,655 acres of habitat since 2010.
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Document Details
Report Year
2020
Reporting Period
Apr 1, 2019 - Mar 31, 2020
Fiscal Year
2020
Type
Annual Report with Sustainability Disclosures
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Energy Consumption
Renewable Energy
Women on Board
Employees