Corporate Responsibility Report

Overview

The report describes Sri Lanka Telecom PLC's 2010 efforts across employee welfare, service quality, community development and environmental awareness. It highlights introduction of the 3R resource-management concept, ISO 9001:2008 certification for customer service and call centres, and network expansion that improved access in northern and eastern areas. Community initiatives included education support, scholarships, healthcare-related renovations and aid for visually impaired people. Environmental activities focused on Sinharaja biodiversity awareness, involving 100 students and 25 teachers, and participation in a national tree-planting programme.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2010
Language: English
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