Annual Report

Overview

The report describes how the company responded to the COVID-19 pandemic through rapid digitalization, remote banking services and support for clients facing financial difficulty. It reports a nine-digit profit, 8.5 percent return on capital and 48.7 percent operating efficiency. The company also highlights community initiatives, including EUR 500,000 for healthcare and EUR 300,000 for culture and the arts. Its CSR section covers human rights, environmental protection, employee relations, financial crime prevention and community activities.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2020
Period: 1 January 2020 – 31 December 2020
Language: English
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