Terveystalo Oyj 2021 AR2
The report highlights Terveystalo's strong financial and operational performance in 2021, achieving record revenue of EUR 1.15 billion and expanding into the Swedish market through the acquisition of Feelgood. The company set ambitious new climate targets, aiming for carbon neutrality in 2022 and zero emissions from its own operations by 2030. Terveystalo also improved its employee Net Promoter Score (eNPS) to a record high of 32 and maintained high customer satisfaction with an appointment NPS of 83. Additionally, the company became Finland's first health service provider to receive an ISO 13485 quality management system certificate for software-based medical devices.
Company: Terveystalo Oyj
Sector: Health Care
Country: Finland
Year: 2021
Type: AR2
Pages: 181
Terveystalo Oyj
Annual Report
The report highlights Terveystalo's strong financial and operational performance in 2021, achieving record revenue of EUR 1.15 billion and expanding into the Swedish market through the acquisition of Feelgood. The company set ambitious new climate targets, aiming for carbon neutrality in 2022 and zero emissions from its own operations by 2030. Terveystalo also improved its employee Net Promoter Score (eNPS) to a record high of 32 and maintained high customer satisfaction with an appointment NPS of 83. Additionally, the company became Finland's first health service provider to receive an ISO 13485 quality management system certificate for software-based medical devices.
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Document Details
Report Year
2021
Reporting Period
Jan 1, 2021 - Dec 31, 2021
Fiscal Year
2021
Type
Annual Report with Sustainability Disclosures
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
ESG Data?Experimental — AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Energy Consumption
Renewable Energy
Total Waste
Women on Board
Women in Management
Workplace Fatalities
Net Zero Target
Employees