Thomson Medical Group Ltd 2018 SR

The report focuses on Thomson Medical Group's Singapore healthcare operations for the 2018 fiscal year following its strategic shift to healthcare. The company achieved a high customer satisfaction rate of 99.1% and a 33:1 compliments-to-complaints ratio. Key safety milestones included zero workplace fatalities and zero incidents of non-compliance concerning health and safety impacts. Environmental initiatives, such as a chiller replacement project, led to a 15% reduction in energy consumption for the hospital. The report also highlights the group's commitment to employee training, with nursing staff averaging 19 training hours annually.

Company: Thomson Medical Group Ltd

Sector: Health Care

Country: Singapore

Year: 2018

Type: SR

Pages: 24

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Thomson Medical Group Ltd

Thomson Medical Group Ltd 2018 Sustainability Report

Sustainability Report

The report focuses on Thomson Medical Group's Singapore healthcare operations for the 2018 fiscal year following its strategic shift to healthcare. The company achieved a high customer satisfaction rate of 99.1% and a 33:1 compliments-to-complaints ratio. Key safety milestones included zero workplace fatalities and zero incidents of non-compliance concerning health and safety impacts. Environmental initiatives, such as a chiller replacement project, led to a 15% reduction in energy consumption for the hospital. The report also highlights the group's commitment to employee training, with nursing staff averaging 19 training hours annually.

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Document Details

Report Year

2018

Reporting Period

Jan 1, 2018 - Dec 31, 2018

Fiscal Year

2018

Type

Sustainability Report

Language

English

Pages

 

File Size

 

Standards & Assurance

Reporting Standards

Materiality Assessment

ESG Data?Experimental — AI-extracted data, may contain inaccuracies

Workplace Fatalities

Employees