Vanquis Banking Group PLC 2016 SR
The report details Provident Financial Group's 2016 performance across social, ethical, and environmental issues, focusing on its social purpose of financial inclusion. Key highlights include a total community investment of £3.1 million and the achievement of 93% customer satisfaction in its home credit business. The company transitioned its home credit model to employ full-time Customer Experience Managers and continued its progress toward the National Equality Standard. Environmentally, the group reduced Scope 1 and 2 emissions by 10% compared to the 2015 baseline and offset 8,435 metric tonnes of CO2e.
Company: Vanquis Banking Group PLC
Sector: Finance & insurance
Country: United Kingdom
Year: 2016
Type: SR
Pages: 66
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Vanquis Banking Group PLC
Corporate Responsibility Report
The report details Provident Financial Group's 2016 performance across social, ethical, and environmental issues, focusing on its social purpose of financial inclusion. Key highlights include a total community investment of £3.1 million and the achievement of 93% customer satisfaction in its home credit business. The company transitioned its home credit model to employ full-time Customer Experience Managers and continued its progress toward the National Equality Standard. Environmentally, the group reduced Scope 1 and 2 emissions by 10% compared to the 2015 baseline and offset 8,435 metric tonnes of CO2e.
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Document Details
Report Year
2016
Reporting Period
Jan 1, 2016 - Dec 31, 2016
Fiscal Year
2016
Published
Oct 26, 2017
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Scope 3:
Energy Consumption
Water Consumption
Total Waste
Women on Board
Women in Management
Employees