Annual and Sustainability Report

The report describes Veikkaus' 2020 shift toward player-centred responsibility, including a CSR Programme for 2020-2025 and the planned expansion of compulsory authentication. It reports reducing retail-network slot machines from 18,500 to 10,500 and developing extensive gaming-control tools. Veikkaus had 1,592 employees at year-end, while COVID-19 closures contributed to gross gaming revenue of EUR 1,260.3 million.