Watercare Services Ltd 2015 Annual Report with Sustainability Disclosures
Company: Watercare Services Ltd
Sector: Water & waste services
Country: New Zealand
Year: 2015
Type: Annual Report with Sustainability Disclosures
Pages: 128
The report describes Watercare's 2014/15 performance across safe and reliable water, healthy waterways, workforce, customer satisfaction, sustainability, assets and finances. It reports 29% of energy needs sourced internally and 36,622 tonnes of CO2e generated, alongside substantial reuse of treatment solids. Employee training rose to 38.9 hours per permanent employee, while customer satisfaction reached 85.1% and complaints resolved within 10 days reached 98.5%. Financially, total revenue was $520.4 million and infrastructure investment was $286.9 million.
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