Annual Report

Overview

The report presents strong 2024 growth, with Group gross earnings of 433,434,006 in thousands of Nigerian Naira and profit before taxation of 102,517,170 in thousands of Nigerian Naira. The company reports a 13-member board, including five female directors, and an average workforce of 2,342 employees. Customer-service performance improved, including 88% complaint resolution within SLA and a 6.7% contact-centre dropped-call rate at year-end.

Document

Report type: Annual Report
Class: Financial
Scope: Extract
Fiscal year: 2024
Period: 1 January 2024 – 31 December 2024
Language: English
Pages
File size

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